Privacy Policy.

INTRODUCTION

Pup Social Chicago LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our facilities (“Facilities”) or use our website (www.pupsocial.com), related mobile applications, or other digital media platforms (collectively, the “Digital Properties”).

Please read this Privacy Policy carefully. By accessing our Facilities or Digital Properties, you agree to its terms. If you do not agree, please do not access our Facilities or use our Digital Properties.

CHANGES TO OUR PRIVACY POLICY

We may revise this Privacy Policy at any time. The “Last Updated” date at the top reflects the most recent changes. Updates will take effect immediately upon posting on our Digital Properties. By continuing to use our Facilities or Digital Properties, you accept any changes. We encourage you to review this Privacy Policy periodically to stay informed.

CHILDREN UNDER THE AGE OF 21

Our Facilities and Digital Properties are intended for individuals aged 21 and older. We do not knowingly collect information from children under 21. If you believe we may have inadvertently collected such data, please contact us at info@pupsocial.com, and we will promptly delete it.

COLLECTION OF YOUR INFORMATION

We collect information in the following ways:

  1. Personal Data
    Information you provide voluntarily, such as your name, email address, phone number, and demographic details (e.g., age, gender).

  2. Photographs and Videos
    Images, audio, and video recordings captured at our Facilities or events for operational or promotional purposes.

  3. Derivative Data
    Automatically collected data, such as IP addresses, browser types, and device details, when you interact with our Digital Properties.

  4. Financial Data
    Payment-related information, including credit card details, collected during transactions. Payment processing is handled through secure third-party services.

  5. Mobile Device Data
    Details about your mobile device, including device type, operating system, and location, if enabled.

  6. Third-Party Data
    Information from third-party services, such as social networks, when you connect accounts.

  7. Data from Contests and Surveys
    Information collected when you participate in giveaways, surveys, or contests.

USE OF YOUR INFORMATION

We use the data collected to:

  • Manage accounts and memberships.

  • Process transactions and payments.

  • Improve user experience and personalize services.

  • Administer contests, giveaways, and promotions.

  • Enhance the functionality of Digital Properties.

  • Fulfill legal obligations and ensure community safety.

DISCLOSURE OF YOUR INFORMATION

Your information may be shared under these circumstances:

  1. Legal Compliance
    To comply with applicable laws, respond to legal requests, or protect the rights of others.

  2. Service Providers
    With third-party vendors who assist with operations (e.g., payment processing, marketing).

  3. Business Partners and Affiliates
    To offer products, services, or promotions in collaboration with our partners.

  4. Successors
    If Pup Social Chicago LLC undergoes restructuring, merger, or acquisition, your information may be transferred to the new entity.

We do not sell personal information for marketing purposes.

TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience. Cookies collect information such as device type, browsing history, and preferences. You may adjust cookie preferences through your browser settings, but this could impact functionality.

YOUR RIGHTS AND CHOICES

You have the right to:

  • Access, update, or delete your account information.

  • Opt out of marketing communications by unsubscribing via email links or contacting us at info@pupsocial.com.

  • Manage cookie and tracking preferences via browser or device settings.

For California residents, additional rights include:

CALIFORNIA PRIVACY RIGHTS

California residents are entitled to additional rights under the California Consumer Privacy Act (CCPA). These include:

  1. Request for Information
    You may request details about the personal information we collect, including:

    • Categories of information collected.

    • Sources of information.

    • Business purposes for collection.

    • Third parties with whom information is shared.

  2. Right to Delete
    You may request the deletion of personal information, subject to exceptions for legal or operational purposes.

  3. Right to Opt-Out
    You may opt-out of the sale of personal information. While we do not sell data, we honor opt-out requests in accordance with the law.

  4. Right to Non-Discrimination
    You will not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at info@pupsocial.com or write to us at the address below. We will verify your identity before processing your request.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical safeguards to protect your information. While we strive to secure data, no system is entirely foolproof, and we cannot guarantee absolute security. Please protect your account by using strong passwords and keeping them confidential.

CONTACT US

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Pup Social Chicago LLC
2200 N Ashland St.
Chicago, IL 60614
info@pupsocial.com